SCANVISION OCR API TERMS AND CONDITIONS
Effective Date: July 30, 2025
Version: 1.0
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TABLE OF CONTENTS
1. [Definitions]
2. [Scope and Acceptance]
3. [License Grant and Restrictions]
4. [User Obligations and Responsibilities]
5. [Service Availability and Support]
6. [Data Processing and Security]
7. [Payment Terms]
8. [Intellectual Property Rights]
9. [Prohibited Uses and API Abuse Protection]
10. [Limitation of Liability and Disclaimers]
11. [Suspension and Termination]
12. [Privacy and Data Protection]
13. [Indemnification]
14. [Force Majeure]
15. [Governing Law and Jurisdiction]
16. [General Provisions]
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1. DEFINITIONS
"API" means the ScanVision Optical Character Recognition Application Programming Interface and associated software, documentation, and services provided by Company.
"Company" means NEW FIN-TECH INFORMATION TECHNOLOGY NETWORK SERVICES CO. L.L.C, a limited liability company established under UAE law.
"Customer" or "You" means any individual, entity, or organization accessing or using the API.
"Customer Data" means any data, content, or information uploaded, transmitted, or processed through the API by Customer.
"Documentation" means all technical specifications, user guides, API documentation, and related materials provided by Company.
"Malicious Use" includes but is not limited to: unauthorized access attempts, denial-of-service attacks, data scraping beyond permitted limits, reverse engineering, security circumvention, or any use intended to harm Company's systems or other users.
"OCR Services" means optical character recognition, text extraction, and document processing services provided through the API.
"Personal Data" has the meaning given under applicable data protection laws including UAE PDPL, EU GDPR, California CCPA, and other relevant jurisdictions.
"Service Level Agreement" or "SLA" means the availability and performance commitments specified by Company.
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2. SCOPE AND ACCEPTANCE
2.1 Agreement Formation
These Terms and Conditions constitute a legally binding agreement between Customer and Company. By accessing, downloading, integrating, testing, or using the API in any manner, Customer agrees to be bound by these Terms.
2.2 Corporate Authorization
If Customer uses the API on behalf of a legal entity, Customer represents and warrants that they have the authority to bind such entity to these Terms and that the entity agrees to be bound by these Terms.
2.3 Age and Capacity Requirements
Customer must be at least 18 years of age and have the legal capacity to enter into binding contracts. Use by minors is strictly prohibited.
2.4 Modifications
Company reserves the right to modify these Terms at any time with thirty (30) days' written notice. Continued use of the API after such notice constitutes acceptance of the modified Terms.
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3. LICENSE GRANT AND RESTRICTIONS
3.1 Limited License
Subject to Customer's compliance with these Terms, Company grants Customer a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the API solely for Customer's internal business purposes during the Term.
3.2 Restrictions
Customer shall NOT:
- Distribute, resell, rent, lease, or sublicense the API
- Reverse engineer, decompile, or disassemble any component of the API
- Create derivative works based on the API
- Access the API using automated means beyond the permitted rate limits
- Use the API for any unlawful purpose or in violation of any applicable laws
- Attempt to gain unauthorized access to Company's systems or networks
- Remove, alter, or obscure any proprietary notices or labels
- Use the API to compete with Company or develop competing services
3.3 Rate Limiting and Fair Use
Customer's use is subject to rate limiting and fair use policies. Excessive usage may result in throttling, additional charges, or service suspension at Company's sole discretion.
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4. USER OBLIGATIONS AND RESPONSIBILITIES
4.1 Account Security
Customer is solely responsible for:
- Maintaining the confidentiality of API keys and credentials
- All activities occurring under Customer's account
- Immediately notifying Company of any unauthorized use
- Implementing appropriate security measures to protect API access
4.2 Compliance Requirements
Customer must:
- Comply with all applicable laws and regulations
- Ensure lawful processing of all Customer Data
- Maintain necessary rights and permissions for data processing
- Implement adequate data protection measures
- Respect intellectual property rights of third parties
4.3 Prohibited Content
Customer shall not process through the API any data that:
- Violates applicable laws or regulations
- Infringes intellectual property rights
- Contains malicious code or harmful content
- Violates privacy rights of individuals
- Is false, misleading, or defamatory
4.4 Monitoring and Cooperation
Customer acknowledges that Company may monitor API usage for security, performance, and compliance purposes. Customer agrees to cooperate with any reasonable security or compliance inquiries.
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5. SERVICE AVAILABILITY AND SUPPORT
5.1 Service Availability
Company will use commercially reasonable efforts to maintain API availability but does not guarantee uninterrupted service. Planned maintenance will be scheduled outside business hours when possible, with prior notice.
5.2 Support Services
Company will provide reasonable technical support during business hours (9 AM - 6 PM UAE time, Sunday-Thursday). Support response times are targets, not guarantees.
5.3 Service Modifications
Company reserves the right to:
- Modify, update, or discontinue API features
- Implement security patches and improvements
- Change technical specifications with reasonable notice
- Suspend service for maintenance or security reasons
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6. DATA PROCESSING AND SECURITY
6.1 Data Processing
Company will process Customer Data solely for the purpose of providing OCR Services. Customer retains all rights to Customer Data.
6.2 Data Retention
Customer Data will be retained only for the time necessary to provide services, typically no longer than 24 hours unless otherwise specified or required by law.
6.3 Security Measures
Company implements industry-standard security measures including:
- Encryption in transit and at rest
- Access controls and authentication
- Regular security assessments
- Incident response procedures
6.4 Data Location
Customer Data may be processed and stored in various jurisdictions. Company will implement appropriate safeguards for international data transfers.
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7. PAYMENT TERMS
7.1 Fees
Customer agrees to pay all applicable fees as specified in the pricing schedule. Fees are non-refundable except as required by law.
7.2 Payment Processing
Payments are due within thirty (30) days of invoice date. Late payments may incur interest at 1.5% per month or the maximum rate permitted by law, whichever is lower.
7.3 Price Changes
Company may increase fees with sixty (60) days' written notice. Customer may terminate the agreement if they do not accept the price increase.
7.4 Taxes
Customer is responsible for all applicable taxes, duties, and governmental charges related to the use of the API.
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8. INTELLECTUAL PROPERTY RIGHTS
8.1 Company IP
Company retains all right, title, and interest in the API, Documentation, and related intellectual property. No rights are granted except as expressly stated in these Terms.
8.2 Customer IP
Customer retains all rights to Customer Data and any intellectual property created by Customer independent of the API.
8.3 Feedback
Any feedback, suggestions, or improvements provided by Customer may be used by Company without restriction or compensation.
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9. PROHIBITED USES AND API ABUSE PROTECTION
9.1 Prohibited Activities
Customer is expressly prohibited from:
- Implementing DDoS attacks or overwhelming the API with requests
- Scraping data beyond permitted limits
- Attempting to circumvent security measures
- Using the API for fraudulent activities
- Impersonating other users or entities
- Interfering with other users' access to the API
- Using the API for competitive intelligence gathering
- Benchmarking without written permission
9.2 Abuse Detection and Prevention
Company employs automated systems to detect and prevent API abuse. This includes:
- Real-time monitoring of usage patterns
- Anomaly detection algorithms
- Rate limiting and throttling mechanisms
- IP blocking for malicious activities
- Account suspension for violations
9.3 Immediate Suspension Rights
Company reserves the right to immediately suspend or terminate access without notice if:
- Malicious Use is detected
- Customer violates these Terms
- Legal or regulatory compliance requires suspension
- Security threats are identified
9.4 Consumer Protection Compliance
Company is committed to fair business practices but reserves the right to protect against frivolous complaints, chargebacks without merit, or attempts to obtain services without payment. Any disputes will be resolved through proper legal channels.
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10. LIMITATION OF LIABILITY AND DISCLAIMERS
10.1 Service Disclaimers
THE API IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
10.2 Accuracy Disclaimer
While Company strives for high accuracy in OCR Services, Customer acknowledges that:
- OCR technology has inherent limitations
- Results may vary based on document quality
- Manual verification may be required for critical applications
- Company does not guarantee 100% accuracy
10.3 Liability Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Company's total liability shall not exceed the fees paid by Customer in the twelve (12) months preceding the claim
- Company shall not be liable for indirect, consequential, punitive, or special damages
- These limitations apply regardless of the theory of liability
10.4 Jurisdictional Variations
Where local law prohibits certain disclaimers or limitations, such provisions shall be limited to the maximum extent permitted by applicable law.
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11. SUSPENSION AND TERMINATION
11.1 Termination Rights
Either party may terminate this agreement:
- With thirty (30) days' written notice for convenience
- Immediately for material breach that remains uncured after fifteen (15) days' notice
- Immediately for insolvency, bankruptcy, or cessation of business
11.2 Immediate Suspension
Company may immediately suspend access without notice for:
- Violation of these Terms
- Non-payment of fees
- Security threats or suspected fraud
- Legal or regulatory compliance requirements
- Protection of Company's systems or other users
11.3 Effect of Termination
Upon termination:
- Customer's access rights immediately cease
- Outstanding fees become immediately due
- Company may delete Customer Data after ninety (90) days
- Survival clauses remain in effect
11.4 Survival
The following provisions survive termination: payment obligations, intellectual property rights, disclaimers, liability limitations, indemnification, and governing law.
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12. PRIVACY AND DATA PROTECTION
12.1 Data Protection Compliance
Company complies with applicable data protection laws including:
- UAE Personal Data Protection Law (PDPL)
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Other relevant jurisdictional requirements
12.2 Data Processing Agreement
For processing of Personal Data, the parties acknowledge that Company acts as a data processor and Customer as data controller. A separate Data Processing Agreement may be required for certain jurisdictions.
12.3 Data Subject Rights
Company will assist Customer in responding to data subject rights requests to the extent required by applicable law.
12.4 Cross-Border Transfers
International data transfers will be conducted in compliance with applicable laws using appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.
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13. INDEMNIFICATION
13.1 Customer Indemnification
Customer agrees to indemnify, defend, and hold harmless Company from any claims, damages, losses, or expenses arising from:
- Customer's use of the API
- Customer Data processed through the API
- Violation of these Terms by Customer
- Infringement of third-party rights by Customer
- Any unlawful acts or omissions by Customer
13.2 Company Indemnification
Company will indemnify Customer against third-party claims that the API infringes valid intellectual property rights, subject to Customer's compliance with these Terms and Company's defense control.
13.3 Indemnification Process
The indemnifying party must be given prompt notice and full control of the defense. The indemnified party may not settle claims without the indemnifying party's consent.
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14. FORCE MAJEURE
Neither party shall be liable for delays or failures due to circumstances beyond their reasonable control, including natural disasters, terrorism, government actions, pandemics, cyber attacks, or infrastructure failures. The affected party must provide prompt notice and use reasonable efforts to mitigate the impact.
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15. GOVERNING LAW AND JURISDICTION
15.1 Governing Law
These Terms are governed by the laws of the United Arab Emirates, specifically the emirate of Dubai, without regard to conflict of law principles.
15.2 Jurisdiction
Any disputes shall be resolved exclusively in the courts of Dubai, UAE. However, Company retains the right to seek injunctive relief in any jurisdiction to protect its intellectual property rights.
15.3 Alternative Dispute Resolution
The parties may agree to resolve disputes through arbitration under the Dubai International Arbitration Centre (DIAC) rules.
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16. GENERAL PROVISIONS
16.1 Entire Agreement
These Terms constitute the entire agreement between the parties and supersede all prior agreements and understandings relating to the subject matter.
16.2 Severability
If any provision is found invalid or unenforceable, the remainder of these Terms remains in full force and effect.
16.3 Assignment
Customer may not assign these Terms without Company's written consent. Company may assign these Terms without restriction.
16.4 No Waiver
Failure to enforce any provision does not constitute a waiver of that provision or any other provision.
16.5 Notice Requirements
All notices must be in writing and delivered to the addresses specified below. Email notices are acceptable for operational matters but not for legal notices.
16.6 Language
These Terms are written in English. Any translations are for convenience only, and the English version controls in case of conflicts.
16.7 Export Control
Customer must comply with all applicable export control and sanctions laws, including those of the UAE, US, EU, and UN.
16.8 Relationship of Parties
The parties are independent contractors. These Terms do not create a partnership, joint venture, or employment relationship.
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CONTACT INFORMATION
NEW FIN-TECH INFORMATION TECHNOLOGY NETWORK SERVICES CO. L.L.C
Address:
I RISE TOWER, AL Thanyah First, 9C-16
Dubai, United Arab Emirates
Email: info@newftch.com
Phone: +971522222890
Legal Notices: legal@newftch.com
Privacy Officer: privacy@newftch.com
Security Issues: security@newftch.com
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By using the ScanVision OCR API, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these Terms, do not use the API.
Last Updated: July 30, 2025
Document Version: 1.0
